If you’re under 25 and want to talk about contraception, sexual health, relationships, or growing up, you can use our anonymous text OKAY service at 64446.

A sexual health nurse can also put you in touch with other local NHS or support services that can help.

Text messages sent to 64446 are delivered to a secure website and read by a sexual health nurse who will make 3 attempts to contact you before closing the call. If the call is closed and you still need assistance, you can open a new call by texting OKAY again.

TEXT OKAY is only able to accept text messages and not voice calls or MMS picture messages. We support messaging from UK mobile numbers only (please note this does not include messages sent from landlines, international mobile numbers and some ‘number masking’ mobile apps).

 

We do not usually inform anyone when you message a sexual health nurse through the TEXT OKAY number. However, we might inform someone if we were concerned about your safety, but we would usually speak to you first.

All text messages are delivered to a secure website which could be seen by other healthcare staff who follow the same confidentiality rules.

The TEXT OKAY service is available from 8am -4pm weekdays (except bank holidays) and we make up to 3 attempts to contact you before closing the call.  We aim to respond to messages within 48 hours.

Texts will not be seen outside of normal working hours. For medical help or advice outside of these hours, call 111

If it’s an emergency, dial 999 or visit A&E.